If you need to return an item here is what you need to know:
What can be returned?:
All of our cameras, lenses, and other photographic equipment are covered by a warranty period of 90 days, starting on the date of purchase (unless otherwise specifically stated).
If, within those 90 days, a item is found to be faulty or otherwise defective, then you can return the item to us to assess.
During our assessment process we will decide to either repair the fault, or to issue either a full or partial refund depending on whether the repair is economically viable.
Faults or defects that are found to be caused by damage during use, or misuse, are not covered by the warranty. In these cases any repair done will be at full cost to you, as will any postage.
Our decision in these circumstances is final, and is not subject to appeal.
We do not accept returns, nor issue refunds in any circumstances other than in cases where an item is believed to be faulty and covered by the warranty.
